Privacy Policy
Last updated: March 31, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
SMS Privacy Policy / Terms and Conditions
Acclaim Restoration respects your privacy and is committed to protecting the information you share. For instance:
Non-sharing Clause: Acclaim Restoration does not share your data with third parties for marketing purposes. Acclaim Restoration will not sell, rent, or share the collected mobile numbers.
Acclaim Restoration is a B2B restoration service business that facilitates conversational communication between customers and employees, specifically technicians. Customers can opt in to receive text messages by completing online forms available at https://acclaimrestoration.com/contact/. The messages sent will be conversational in nature, focusing on interactions between customers and technicians. On average, customers can expect to receive 1–2 messages per month. Message and data rates may apply. For assistance, customers can text HELP or INFO, and to stop receiving messages, they can text STOP or UNSUBSCRIBE. For more information, please visit our Privacy Policy and our Terms & Conditions.
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely to text clients about appointment reminders, providing service, customer support, or order information.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs.
Thank you for reaching out to Acclaim Restoration. Please email us at [email protected] or call (256) 740-5646 for support. Reply STOP or UNSUBSCRIBE to opt out.
You have successfully opted out of messages from Acclaim Restoration. You will receive no further messages. To opt back in, reply JOIN or SUBSCRIBE.
Interpretation and Definitions
Interpretation
Words with an initial capital letter have specific meanings outlined below. The definitions apply whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account: A unique account created for You to access our Service or parts of our Service.
Affiliate: Any entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of shares or other securities entitled to vote.
Company: (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Acclaim Restoration, 3115 Northington Court, Suite 141 Florence, AL 35630.
Cookies: Small files placed on Your Device by a website, containing details of Your browsing history.
Country: Refers to Alabama, United States.
Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the Website.
Service Provider: Any third-party entity that processes data on behalf of the Company to facilitate or provide the Service.
Usage Data: Data collected automatically from the use of the Service.
Website: Refers to Acclaim Restoration, accessible from https://acclaimrestoration.com
You: The individual accessing or using the Service or the company or entity on whose behalf the Service is accessed.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may ask You to provide personally identifiable information, including but not limited to:
Email address
First and last name
Phone number
Address, State, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically and may include:
IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data
Mobile device information such as type, unique ID, IP address, mobile operating system, and browser type
Tracking Technologies and Cookies
We use Cookies and tracking technologies such as beacons and scripts to collect information and analyze Our Service. You can configure Your browser to refuse Cookies.
Types of Cookies We Use:
Necessary Cookies: Essential for Website functionality and user authentication.
Cookies Policy Acceptance Cookies: Tracks whether You have accepted our cookie policy.
Functionality Cookies: Stores user preferences to enhance experience.
Use of Your Personal Data
We may use Your Personal Data for:
Providing and maintaining the Service.
Managing Your Account and providing access to Service functionalities.
Performing contractual obligations.
Contacting You regarding updates or important Service changes.
Sending news, special offers, and marketing materials (unless You opt out).
Managing user inquiries and requests.
Business transfers (e.g., mergers, acquisitions).
Data analysis and service improvement.
We do not share Your Personal Data with third parties for marketing purposes without Your explicit consent.
Sharing of Your Personal Data
Your Personal Data may be shared in the following cases:
With Service Providers: To monitor, analyze, or contact You.
For Business Transfers: During mergers, sales, or acquisitions.
With Affiliates: Under the same privacy policy obligations.
With Business Partners: To provide You with products or services, with Your consent.
With Other Users: If You share information in public areas.
With Your Consent: In other cases as authorized by You.
We have implemented strict access controls and security measures to prevent unauthorized sharing of Your data. We do not transfer Your Personal Data to external organizations without Your explicit consent, except when required by law.
Retention of Your Personal Data
We retain Your Personal Data only as long as necessary for legal and service-related purposes. Some Usage Data may be kept for security and functionality improvements.
Transfer of Your Personal Data
Your information may be transferred to servers outside Your state or country. By using our Service, You consent to such transfers, provided they meet security and data protection requirements.
Your Rights Over Your Data
Opting Out of Marketing Communications
You have the right to opt out of receiving marketing communications, including SMS messages. You can opt out by:
Replying “STOP” to any SMS You receive from us.
Contacting us at [email protected] for assistance.
Deleting Your Personal Data
You may request deletion of Your Personal Data by:
Logging into Your Account and updating preferences.
Contacting Us at [email protected]
We may retain some data when legally required.
Disclosure of Your Personal Data
Business Transactions
If involved in a merger, acquisition, or sale, Your Personal Data may be transferred with notice.
Legal Requirements
We may disclose Your Personal Data if required by law, including:
Compliance with legal obligations.
Protecting Company rights and property.
Preventing fraud or misconduct.
Protecting users’ or public safety.
Defending against legal claims.
Security of Your Personal Data
We implement industry-standard security measures to protect Your Personal Data but cannot guarantee 100% security.
Children’s Privacy
Our Service does not target individuals under 13. If a child provides Personal Data, contact us at [email protected] to remove it.
Links to Other Websites
Our Service may contain links to third-party sites. We are not responsible for their privacy policies and recommend reviewing their policies separately.
Changes to This Privacy Policy
We may update this policy periodically. Changes are effective upon posting, and we will notify users through email or website notices.
Contact Us
For any questions regarding this Privacy Policy, contact us:
📧 Email: [email protected]
📞 Phone: (256) 740-5646
🏢 Address: 3115 Northington Court, Suite 141 Florence, AL 35630